On an Android mobile device, if you are not receiving notifications while on mobile network, but are receiving notifications when on WiFi:
- Go to settings>connections>data usage>Google services
- Ensure "restrict background data" is NOT selected
Make sure you have notifications set to "On" for the SkyBell Mobile App.
- Open Settings
- Choose Application Manager
- Locate and choose the SkyBell app
- Confirm that notifications is set to "on"