SkyBell offers a 30 day money back guarantee on all SkyBells purchased from www.skybell.com. SkyBells purchased from authorized re-sellers are subject to their respective refund policies.
A $30 restocking fee may apply and be deducted from your refund amount if any original parts are missing from the return. Returns will be processed in 7-10 business days.
International orders (not including Canada) are final and cannot be refunded or exchanged.
SkyBell comes with a 1 year limited manufacturer’s warranty. For full details please click here.
If you purchased SkyBell from an authorized re-seller, you are subject to their return and exchange policy. We do not accept returns or exchanges for devices purchased from unauthorized sellers.
To initiate a refund or exchange, please contact our support team.