What is SkyBell's return/exchange policy?

SkyBell offers a 30 day money back guarantee on all SkyBells purchased from www.skybell.com. SkyBells purchased from authorized re-sellers are subject to their respective refund policies.

A $30 restocking fee may apply and be deducted from your refund amount if any original parts are missing from the return. Returns will be processed in 7-10 business days.

International orders (not including Canada) are final and cannot be refunded or exchanged.

SkyBell comes with a 1 year limited manufacturer’s warranty. For full details please click here.

If you purchased SkyBell from an authorized re-seller, you are subject to their return and exchange policy. We do not accept returns or exchanges for devices purchased from unauthorized sellers.

To initiate a refund or exchange, please contact our support team.


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