When answering a notification and you just get a spinning wheel

Technical Support Bulletin

Title: When answering a notification and you just get s spinning wheel, be sure that background app refresh is turned on in iOS.
Phones Affected: iOS Only iPhone, iPad

Background refresh is part of what allows any app for iPhone or iPad to appear to be multitasking all the time. The truth is, they're really multitasking "just in time" by updating in the background whenever they have the opportunity — or right before they figure you'll be launching them.

In spite of how efficient Apple has tried to make background refresh, some apps still manage to consumer a ton of power and resources. Yes, looking at Facebook so hard... If either your battery life or your data limit is a concern, you can turn off background refresh for those apps you don't consider that important.

Resolution: Turn on for all apps, or for SkyBell App alone.

Turn on for all apps:

  1. Launch the Settings app from your Home screen.

  2. Tap on General.

  3. Tap Background App Refresh.

  4. Reverse to turn off.

Turn on for single apps

  1. Launch the Settings app from your Home screen.

  2. Tap on General.

  3. Tap Background App Refresh.

  4. Toggle Background App Refresh switch to the left of the app for which you wish to

    enable it to on. The switch will become grayed-out if toggled off.

  5. Reverse to turn them off.

 

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